Welcome to
CoralTree Trust
On this portal, you can check on the health of our systems, learn about upcoming updates, and report any technical issues.
Current Status By Service
Product Line
Quality
Status
Product Line
Qbox™
Quality
Status
Online and Monitoring
Product Line
Basil™
Quality
Status
Online and Monitoring
Product Line
Quality
Status
Product Line
Quality
Status
Upcoming
Maintenance Schedule

Release Date: Friday, Oct 02, 2026
Start Time: 9:30 PM Pacific Time (Oct 02, 2026)
End Time: 12:30 AM Pacific Time (Oct 03, 2026)
Duration: 3 hrs
What You Can Expect During This Time?
Qbox users will be unable to access the system during this time. Syncing of files or locking will be unavailable. Any files locked before the maintenance will retain their locks until the service is restored.
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Release Date: Monday, Oct 05, 2026
Start Time: 9:30 PM Pacific Time (Oct 05, 2026)
End Time: 12:30 AM Pacific Time (Oct 06, 2026)
Downtime Required: Yes
Duration: 3 hrs
What You Can Expect During This Time?
Basil users may be unable to access the system during this time.
Report
Technical Issues
Option 1
Quick resolutions to some common error messages can be found on our FAQ page.
Option 2
Chat with Us!
Select the green icon on the bottom right of the screen to chat with a member of our support team.
Option 3
Submit a technical issue using the form below to our technical support team