As the Millennial generation seems to be surpassing the Baby Boomers, some businesses are finding it hard to keep these individuals interested in what they have to offer. In this article by Micah Fraim, he states the difficulties that have arisen with this shift and gives great pointers on how one can attract as well as retain them as customers.
https://www.accountingtoday.com/news/firm-profession/how-accounting-firms-can-attract-and-retain-millennials-74606-1.html?pg=1
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