You sit down ready to work in your QuickBooks file but suddenly see an error message. The error message reads: ‘Warning: An error occurred when QuickBooks Desktop tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support.’ This error is commonly referred to QuickBooks Desktop Error 6000. This article will help explain QuickBooks Desktop Error 6000 and how to fix Error 6000 in QuickBooks.
What is QuickBooks Desktop Error 6000?
QuickBooks Desktop Error 6000 is a common error that can occur when attempting to open a company file. Intuit has provided the most common QuickBooks Desktop Error 6000 series you may receive with its possible cause:
Firewall is blocking the connection between the two computers
The .TLG file is corrupted
QuickBooks installation is corrupted
A computer that is not the server is hosting the company file
Incorrect network setup
Incorrect folder permission or if the QB Database Server Manager is not working properly
Another user is logged in to the company file in single user mode. It can also be a mismatch between the transaction log file (.tlg) and the company file (.qbw)
This error normally occurs when hosting is turned on or the .ND file is not working properly
When you start QuickBooks or open your company file and sometimes this happens on a sample file
Incorrect network setup or it could be that the company file is damaged
Multiple computers are hosting the file or it could be firewall settings are blocking the connection or it could be the file is damaged
The .ND file has an incorrect path to your company file or if the Windows user account used by QuickBooks Database Manager is damaged
One of the work stations is hosting the company file or the firewall port 8019 is blocked
This error occurs when opening the file locally
You receive this error when you open the company file or restore a company backup (.QBB)
How do I fix Error 6000 in QuickBooks?
Now that you know the possible cause, you can begin to fix the error. You will always want to start by ensuring your QuickBooks updates are completed and you are on the latest release, then you can begin with the possible solutions. Solution 1: File Doctor You may want to start with QuickBooks file doctor. It is an inbuilt tool that has the ability to repair damaged or corrupt QBW files. Solution 2: Open a Sample File Open a sample file to determine if the problem resides in your specific company file. If a sample file does not open and results in an error, most likely the QuickBooks application is damaged. If this is the case, you and repair your QuickBooks installation or uninstall and reinstall QuickBooks. If the sample file does open, then your file can be damaged. Move to Solution 3 to troubleshoot further. Solution 3: Rename Files Rename the .ND and .TLG files by adding _OLD to the file names. Renaming these files will not cause you to lose QuickBooks data. Once the file is renamed, attempt to open the file again. These two files will automatically re-create when you open your company file. Solution 4: Restore a Backup You can restore a backup copy of your company file to check if the problem is with the current company file. When restoring, you can select the same location of where your current file resides, or you can select a test location such as your desktop. We have listed several solutions on how to fix Error 6000 in QuickBooks and hopefully you can now open your company file. For more QuickBooks tips, please visit https://www.qboxplus.com/quickbooks-errors/
Share your QuickBooks files with Qbox. Files in the Qbox folders on one user’s Windows computer, are synced to the Qbox cloud server and then to the shared users’ Windows computers, so everyone has identical copies of the file. There’s no need to backup, restore, or import accountant copies as all users have access to the entire QuickBooks file. To learn more, visit https://www.qboxplus.com/how-qbox-works/ Share on facebook Facebook Share on twitter Twitter Share on linkedin LinkedIn