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QuickBooks Unrecoverable Error

Alison Garcia Nov 1, 2019 10:23:45 AM

As you were working in your QuickBooks file, you were interrupted by QuickBooks Unrecoverable Error. The error message reads ‘QuickBooks has encountered an issue and is closing now.’ According to Intuit, the QuickBooks error can occur in numerous situations such as:

QuickBooks unrecoverable error when exporting to Excel
QuickBooks unrecoverable error with opening the check register
QuickBooks unrecoverable error when attaching a file
QuickBooks unrecoverable error when attempting to open a company file
QuickBooks unrecoverable error when creating a backup
QuickBooks unrecoverable error when downloading a payroll update
QuickBooks unrecoverable error when running a verify or rebuild

This QuickBooks error is quite common but annoying at the least. Once the error message displays, you may find that your QuickBooks application will freeze, you will not be able to save any transactions, and you will not be able to update the software. Intuit always recommends you send comments from the error window. This allows Intuit to gather information and create patch updates to improve the software.

QuickBooks Unrecoverable Error Causes

The QuickBooks unrecoverable error can be caused for various reasons. The most common include:  

Incomplete installation of a QuickBooks Update
Improper installation of Windows update
Damaged QuickBooks Data File
QuickBooks Application crashed
QuickBooks Unrecoverable Error Fix

Now that we know when and why this error may occur, your next question may be ‘How do I fix the “unrecoverable error” in QuickBooks?’ Before you begin, we recommend you create a backup of your company file. You’ll always want to ensure that your QuickBooks application is the latest release and you’re up to date with your Windows updates. You can then try any of the methods as a QuickBooks unrecoverable error fix:

Attempt to Open Sample File

Opening a sample company file can help you identify if the problem lies with your company file or with QuickBooks itself. Close QuickBooks and then open it from the QuickBooks icon. Once you’re on the ‘No company open’ window, choose to ‘Open a sample.’ You can then select any of the sample files to restore.

Copy the QuickBooks File to the Desktop

Copying and opening the company file from a different location can help identify if the folder where the company file is saved is damaged or has exceeded the file path limitation. Copy the QuickBooks file to the desktop and attempt to open it. If the file does not open by saving on the desktop, the file may be corrupted or damaged.

Troubleshoot QuickBooks Application

The problem may lie within the QuickBooks Desktop application. You can run the QuickBooks Desktop Repair. You may also consider an uninstall and reinstall of the QuickBooks Application.

Auto Data Recovery

You can restore your QuickBooks backup files with the help of QuickBooks Auto Data Recovery (.adr).


We have listed several tips to fix your QuickBooks unrecoverable error and hopefully, you can now open your company file. However, if you’re still facing the error, you may want to reach out to the Intuit Support Team for further help. For more common QuickBooks solutions, please visit

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